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Privacy Policy

HomePrivacy Policy

Welcome to Unique Custom Packaging! Your privacy is paramount to us, and we want you to be fully informed about how we collect and utilize your information.

Information Ownership: Unique Custom Packaging is the sole proprietor of the data collected on our website https://www.UniqueCustomPackaging.com/.

Collection Points: We gather information from our users at various points on our website to provide the best service and experience.

Registration: Users are required to complete a registration form to access and use Unique Custom Packaging. During this process, users must provide their name and email address. This information is crucial for communication about our services, even if an order has not been placed.

Order Information: When placing an order, we request additional information through our order form. Users must provide contact information, including their name, email, and shipping address, as well as financial details such as a credit card number and expiration date. This information is used for credit card authorization and to fulfill customers’ orders. In case of any issues processing an order, we use this information to promptly contact the user.

Cookies: At Unique Custom Packaging, we utilize cookies to enhance your user experience. Cookies are small pieces of data tied to user information stored on your computer. We use persistent cookies, which are small text files stored on your hard drive for an extended period. If needed, you can remove persistent cookies by following the directions in your Internet browser’s help file.

Cookies play a crucial role in both My Unique Custom Packaging and the Unique Custom Packaging order section. They help uniquely identify users, associate user files with orders, and enable the shopping basket feature. Please note that our site requires cookies to be enabled for optimal functionality.

Log Files: Similar to most standard website servers, we employ log files to collect information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. This data is used to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for overall use. Importantly, this data is not linked to personally identifiable information.

Communications from the Site:

  • Special Offers and Updates: As part of our commitment to providing valuable information, established members may occasionally receive updates on products, services, special deals, and newsletters. To respect your privacy preferences, we offer the option to opt out of these communications.
  • Newsletter Subscription: At Unique Custom Packaging, we automatically subscribe customers to our newsletter, requesting basic contact information like name and email address. To respect the privacy of our users, we offer a straightforward opt-out option.
  • Customer Service Communication: We maintain regular communication with users to deliver requested services. Both email and phone information are utilized by our production and customer service teams to address inquiries and provide updates on in-process orders.

Legal Considerations: While we diligently strive to safeguard user privacy, there may be instances where we are obligated to disclose personal information. This disclosure is made in compliance with the law, based on a good faith belief that such action is necessary to adhere to a current judicial proceeding, a court order, or legal process served on our website.

Third Party Involvement: To fulfill orders, we employ the services of external shipping companies and credit card processing entities for billing purposes. It’s important to note that these third-party entities do not retain, share, store, or utilize personally identifiable information for any secondary purposes. Your privacy remains a top priority for Unique Custom Packaging.

Business Transitions: In the event of a business transition, such as a merger, acquisition, or the sale of a portion of Unique Custom Packaging’s assets, users’ personal information will typically be included as part of the transferred assets. If the utilization of users’ personally identifiable information changes from what was initially communicated at the time of collection due to a business transition, users will be provided with a choice consistent with the guidelines outlined in our notification of changes section.

Choice/Opt out: We value our users’ preferences and provide them with the opportunity to ‘opt out’ of having their information used for purposes not directly associated with our site. For instance, our order form incorporates an ‘opt out’ mechanism allowing users who purchase products but wish to abstain from receiving marketing materials to exclude their email addresses from our lists.

Links: While our sites may feature links to other websites, it is important to note that we are not accountable for the privacy practices of these external sites. We encourage our users to exercise caution when leaving our site and to review the privacy statements of each website that collects personally identifiable information. This privacy statement exclusively pertains to information collected by this website.

Security Measures: At Unique Custom Packaging, we prioritize the security of our users’ information at every step. Whether you’re interacting with our website online or your data is being handled offline, we take extensive precautions to ensure the protection of your sensitive information.

When users provide sensitive details such as credit card numbers or social security numbers through our registration/order form, rest assured that this information is encrypted and safeguarded using the industry’s top encryption software (SSL). On secure pages like our order form, you’ll notice the lock icon on web browsers such as Netscape Navigator and Microsoft Internet Explorer becoming locked, symbolizing a secure connection.

Beyond online security, we go the extra mile to safeguard user information offline. Access to all user data, not just sensitive details, is restricted within our offices. Only employees with specific job responsibilities like our billing clerk or customer service representatives are granted access to personally identifiable information. Access to user information requires password authentication. Furthermore, servers storing personally identifiable information are situated in a high-security environment at our co-location facility.

Supplementation of Information: In the event that we need to supplement or update information, we do so with utmost transparency and accountability. Our commitment to privacy extends to keeping our users informed about any changes in our practices.

Notification of Changes: Should there be any modifications to our privacy policy, we ensure timely communication to our users. Changes are posted on our privacy statement homepage and other relevant locations to keep users well-informed about the information we collect, how we use it, and any circumstances under which we might disclose it. We operate in accordance with the privacy policy applicable at the time of information collection.

In cases where we intend to use personally identifiable information in a manner different from what was stated at the time of collection, users will be promptly notified via email. Users will have the option to decide whether or not their information can be used in this altered manner.

If users have opted out of all communication with the site or have deleted/deactivated their account, rest assured that they will not be contacted, and their personal information will not be utilized in the new manner.

Additionally, if there are any significant changes in our privacy practices that do not impact user information already stored in our database, we will prominently notify users on our website about the change. We value transparency and your trust in our commitment to privacy.